Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or purchase a kitten from us.

1. Information We Collect

We may collect the following types of personal information:

1.1 Contact Information

• Name

• Phone number and WhatsApp number

• Email address

• Residential or delivery address

1.2 Enquiry and Purchase Details

• Preferred kitten breed, color, gender, and age

• Budget and location

• Any additional information you voluntarily share with us regarding your enquiry or purchase

1.3 Communication Data

• Messages and correspondence exchanged through WhatsApp, phone, email, or website forms

• Call recordings, if applicable and where permitted

1.4 Technical Data

When you browse our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and browsing activity

• Information collected through cookies and similar technologies

1.5 Payment Information

We may collect transaction details necessary to confirm and process payments. However, we do not store full card or UPI payment details on our servers.

We do not intentionally collect sensitive personal data, such as customer health records, unless you voluntarily provide such information.

2. How We Collect Your Information

We collect personal information through the following methods:

• Website Forms: When you submit an enquiry or contact form on our website.

• Direct Communication: When you contact us through WhatsApp, phone, or email.

• Orders and Bookings: When you place an order, reserve a kitten, or make a booking.

• Automatic Collection: Through cookies, analytics tools, and similar technologies when you browse our website.

3. How We Use Your Information

We use your personal information for the following purposes:

• Responding to Enquiries: To answer your questions and help you choose a suitable kitten.

• Processing Orders: To manage purchases, reservations, delivery arrangements, or handovers.

• After-Sales Support: To provide assistance after your purchase.

• Updates and Guidance: To share order updates, vaccination schedules, and kitten care guidance, where applicable.

• Website Improvement: To understand website usage and improve our website, services, and customer experience.

• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

We will use your personal data only for the purposes described in this Privacy Policy or for other purposes that are compatible with them.